Testimonials

House buyer loves the service so much he becomes a vendor!

Alexandria vendor Robert  Clow first met Ian as a potential buyer. When Robert came to sell his own home sometime later, he told us that it was his experience as a potential buyer that led him to choose Ian (lExchange licensee) to sell his house in a tough market.

“Even though we did not actually end up buying our house from him, we were impressed by how hard he worked to accommodate our needs.” Robert says. “When the time came to sell our house we were, therefore, very happy to get back in touch with him, knowing that he would treat potential buyers of our home with the same care and attention.”

“Ian was thoughtful, attentive and courteous throughout the [selling] process and, most importantly, ended up getting us a good price in a difficult market. Through good marketing and a canny sales strategy he exceeded our expectations,” Robert says.  “Obviously, I was not privy to Ian’s discussions with our buyers, but I can only deduce from the result of our sale that he worked equally hard for them. I will have no hesitation in calling Ian in the future if we decide to buy or sell a house in Sydney.” Robert Clow

Old fashioned work ethic makes the difference.

We used sales role plays at our first meeting to help this vendor feel comfortable and then to be honest, we worked our butts off selling a difficult house – close to Cleveland Street, with no parking and rising damp!

“We wanted to acknowledge the talents of your agent Ian Comyns who was so refreshingly professional and charming in handling the sale of our house,” Beverley says.

“Ian demonstrated his negotiating skills for both vendor and buyer in various role play sales scenarios at our first meeting. His communication skills were the deciding factor in choosing your firm for the sale. Our house is in a difficult street and has its own peculiarities. Ian kept us informed regarding the feedback he gained from the inspections and unlike in the past, we weren’t kept waiting and wondering and feeling totally disempowered by the whole process,” she says.

“Ian displayed the old fashioned sense of the work ethic, that unfortunately we have found rarely evidenced these days. We will be selling an investment unit in the near future and we will be contacting Ian to look after it for us.” Beverley Fox and Bruce Jacobe

Best in thirty years!

With a tough Erskineville crowd to contend with, attention to detail and effort on auction day, were the keys to a successful result for this vendor.

“We have bought and sold several houses over the last thirty years but have never met an agent like Ian before,” Dianne says. “His integrity and dedication are exceptional.”

“Ian advised us honestly and realistically about the value of our house, the way it should be presented and the best strategy for marketing it. His efforts during the actual bidding on the day were well timed and effective, extracting a successful result from a very tough crowd… Ian stands out as a truly valuable asset… We have no doubt whatsoever that the successful sale of our house was due to Ian’s professionalism and attention to detail, both of which extend well beyond the call of duty.”  Dianne McKinnon